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APP download

Android users can download ControlCam APP from Google Play, iOS users can download ControlCam APP from Apple APP Store.

Both download and use are free!

Diagram

Application

1. Q: Your intercom support POE or need external power .
--- A: need external power. It is already included in our kit.

2. Q: The intercom is with a keypad, can I use PIN Code to open or card?
--- A: Use PIN code to open.

3. Q: How many relay output for Door?
--- A: Two relays, one for magnetic door lock, one for door bell.

4. Q: We have our own app we controll light ac curtain ..... Can we integrate the intercom to it if you can share with us the SDK?
--- A: Yes, we can give you SDK, and you can intergrate with your smart home system.

5. Q: If we have a villa with three doors (front and 2 back door) so what will we need setup your system?
--- A: You can have 3 outdoor station in one time. And in the "controlcam" application, have no limited quantity for outdoor stations. (as you can see Photo- 3 outdoor stations)

6. Q: For multi-apartments but still can do the same function as the villa unit ?
--- A: Not for buildings, only for villa currently.

7. Q: Do you have any distributers or agents in Egypt?
--- A: Not yet. Are you interested to be our agent in Egypt? We can talk more details.

8. Q: It could be work with SIP server for example with IP SIP PBX?
--- A: Sorry, its IP server not SIP.

9. What Apps is for Android?
--- A: Please search "controlcam" on Google Play or iOS app store, you can download the application.

10. Q: Do you have CE certificate for Controlcam?
--- A: Yes, all of our products approved CE&FCC,RoHS certificates.

11. How to find app for PL960PM?
--- A: well, you can download IOS from APP.STORE , and Android from Google Play.

12. Q: Can you translate our local langue for app.?
--- A: Yes, we can. But you have to help translate the English into your local language.

·Should we be of any further assistance, please contact us directly by email or trade manager, we will reply in 8 hours!

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Return Policy

If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.

Seller Service

On-time Delivery: If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
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